This article is intended primarily for managers and directors, but the tools described below can also enjoy and all those who work with people.
Even the best employees to raise wages to infinity is impossible, and at some point a risk that other companies can peremanit best employees. What can I do to keep the valuable stuff in your company? Money is not the only value that needs people. There are no less (and sometimes more) important types of currencies, investments are made in your people pays for itself many times the profits the company. These currency: attention, care and acceptance. Here's how you can use them.
If your submission is a bit of people, gather all. If a lot - make a list of key personnel and contact in the first place to them. Do not forget about those in your organization relate to the primary reference group - those in whose opinion in the first listen, all the rest.
Meet with each of them personally and ask them: what they like and what they dislike in their work and in the company as a whole. Ask them what they knew the situation from within, could recommend to improve the company or ask the person for himself. Try to make conversation as less formal - if you get a lot more valuable information. Ask what you can to help them and record their dictation of what they need. That is, write dictation - this will give a much greater effect than just a careful hearing. The mere fact that you - the Head - written on paper for their needs and requests, is has no less than the fulfillment of those requests.
So you invest your attention in your people and get a great credit to their confidence to you personally. After that, try to actually implement at least some of the written request to pay back the loan received by the currency concerns. (Perhaps someone that he has ceased to think of termination, you just need to replace your old monitor to LCD due to low vision - the doctor advised. And someone needs just one electric kettle for the entire department, not to spend time on the running of neighbors. On these details, you can only learn from them).
If you can help them in trifles, as a compensation you receive for your diligence and dedication to the people of an order of magnitude higher than it was before. Doing so at least once every half a year, you become a better boss of everyone who worked your people and your company will become for them a warm and cozy as home.
And you want your employees to pray for you, and thank God for the fact that they have the honor to work with you? No, the wages paid to them, of course, have to. Start investing in your people a currency appreciation. Every time someone has really done something well, appreciate his work publicly. Not at the meeting, but simply in the presence of people directly in the working environment. As a matter of. Be sure the next time he would make it even better, because you have just filled his most important work for him meaning. People live and work in order to be appropriate and helpful to others, and non-recognition - this is the surest way to show them that they need.
And along with that to be the best bosom, obey, another very important rule: never berate people in public. If one of your employees provinces, you can unleash all the dogs on him, but the only way that this has not been seen and not heard. This will show that even punishing people, you respect their dignity and not to destroy it. In response, for it will respect you. Not as superior, but as a good man, and it costs much more.
So you can use three common currency that can not be expressed in money: the attention, caring and acceptance. But also remember that when the currency market to be too much - its value falls. Keep this in mind.
These simple rules have long been used in the most successful large western companies. Introduce them to the corporate culture of the company and the performance of your people will increase markedly. Just do not let his men burn too long at work after hours - "chase" their home. This, incidentally, is another good reception.
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